Mobile / Slots
These terms govern how your account on 789e com works — what you agree to when you register, how your wallet and transactions are handled, and what applies when you access sports markets, casino games, or any other section of the platform. Access and eligibility depend on local law and are available only where local law permits.
By opening an account and using any part of the platform — sports betting markets, casino games, your wallet, or payment channels — you agree to be bound by these terms in their current form. We may update them when regulations or platform features change; the version shown in your account dashboard at login reflects the current state. Where your local law limits or modifies any section, that law takes precedence and access in your region is conditional on it. Your payment activity through GCash, InstaPay, and Bank Transfer is subject both to these terms and to the individual conditions of each payment channel. We do not override those channel-level rules. If any single provision here is found unenforceable in your jurisdiction, the remaining terms continue to apply in full. You are responsible for reading each section before placing a wager or initiating a transfer. If you have a question about a specific clause, reach out through the support path listed on this page before proceeding — we would rather clarify upfront than resolve a dispute later.
Not every part of your experience falls under a single rule set. This section draws a clear line between what these terms directly govern and what is handled elsewhere.
Your registration, login credentials, identity verification steps, and session activity are fully within scope. Any restriction applied to your account — including suspension or closure — follows the process described in these terms.
Deposits and withdrawals processed through GCash, InstaPay, or Bank Transfer fall under these terms for the platform side. The payment channel's own conditions govern their processing leg; both sets of rules apply concurrently.
Game content provided by studios such as PG Soft, Pragmatic Play, and Microgaming operates under each studio's own content licence. These terms cover your right to access that content through your account; they do not override studio-level rules.
External links, payment rails outside our verified list, and any service not hosted directly on this platform are outside the scope of these terms. We hold no liability for third-party behaviour or content once you leave the platform environment.
These terms are not one-directional. You hold specific, practical rights that we are obliged to honour. You can request a record of your transaction history — deposits, withdrawals, and wager logs — directly from your account dashboard after login; no special form is required for standard history access. If your account details are incorrect — name spelling, contact number, or linked payment method — you can correct them through the account settings page, subject to the verification steps shown there. Where a correction requires identity confirmation, the instructions appear in the same settings flow. If you believe a charge or account action was applied in error, you have the right to raise a formal query before any penalty is finalised. We review each case against the transaction record. Any request to close your account is processed through the support channel, not through automated settings alone, so that we can confirm the instruction and settle any open balance first.
Your full deposit, withdrawal, and wager history is accessible from the account dashboard after login. No separate request is needed for standard history; the log updates after each completed transaction.
Name, contact number, and linked payment method can be updated in account settings. Identity verification steps are shown inline where required — follow the instructions displayed in that flow.
If you believe a wallet deduction or account action was applied incorrectly, submit a query through support before the review window closes. We compare the query against the transaction record and respond in writing.
Account closure requests go through the support channel so we can confirm the instruction and process any remaining wallet balance. Automated closure is not available; a support agent handles each request individually.
If a specific clause is unclear or you need to raise a concern about how a term was applied to your account, use any of the contact paths below. We handle terms-related questions separately from general account support so they reach the right team.
Start a chat session from the support icon on any page. Identify your query as terms-related in the opening message so the agent routes it correctly.
Send your terms question to our support address listed in the account help section. Include your registered account identifier and the specific clause number or section you are querying.
The Help Centre inside your account dashboard carries a terms section with clause-level explanations. Search by keyword to locate the relevant part before submitting a formal query.
Knowing how we manage your information and account data is part of understanding the terms you agree to. These practices are applied consistently across all account types.
We retain your information and transaction records for as long as your account is active and for the period required under applicable regulations. You can request a summary of stored data through the support channel at any time.
We use cookies to maintain your login session and to record account preferences such as language and wallet selection. The cookie settings panel is accessible from the footer of any page; you control which non-essential cookies remain active.
Your account is protected by password authentication and, where available, additional verification at login. If you suspect unauthorised access, contact support immediately — the account can be flagged and reviewed against session logs.
To correct or remove information we hold about you — beyond what you can edit in account settings — submit a written request through email support with your account identifier. We process each request within the timeframe required by applicable law.
These are the questions we see most often from account holders reading the terms for the first time.
The terms take effect the moment you complete registration and access your account for the first time. Using any feature of the platform — including browsing sports markets or loading a casino game — constitutes acceptance of the current version of the terms.
When we update the terms, a notice appears on your account dashboard the next time you log in. The current version is always accessible from the footer link on any page. We do not send individual notifications for minor corrections, but material changes are flagged at login.
Yes. Any transaction processed through GCash, InstaPay, or Bank Transfer on this platform is subject to these terms on our side. Each payment channel also applies its own conditions to the transfer leg — both sets of rules apply at the same time.
Access depends on local law and is available only in eligible regions where local law permits. We do not make eligibility decisions on behalf of regulators. Check the access eligibility information shown during account registration for the current status in your area.
When an account closure request is submitted through support, we process any remaining wallet balance before finalising the closure. The method of return follows the payment channel last used for a deposit. Your transaction record remains accessible for a retention period after closure.
Contact us via live chat or email and identify your query as terms-related in the first message. This routes it to the team that handles policy questions. Include the section name or approximate clause topic so we can address the specific point you are asking about.